Student Complaint Process
As a regionally accredited institution, Â鶹ÊÓƵ has a set of standards and policies that guides our delivery of programs and services. Â鶹ÊÓƵse policies can also be found in our . Â鶹ÊÓƵ catalog outlines the appeal process for administrative and academic decisions.
Student Complaint Process
As a regionally accredited institution, Â鶹ÊÓƵ has policies and procedures, as well as a Student Code of Conduct that guide our delivery of programs and services. Additional information can also be found in our . BSC’s website, Student Code of Conduct, and Academic Catalog outline the appeal process for administrative and academic decisions.
Â鶹ÊÓƵ North Dakota University System
Students who feel their complaint has not been resolved through the College's policies and procedures, may contact the North Dakota University System by calling 701-328-2960.
Â鶹ÊÓƵ Higher Learning Commission Â
Students who have concerns regarding the college's compliance with the , not a specific student complaint, may learn more by contacting the .
Â鶹ÊÓƵ Department of Education
Â鶹ÊÓƵ Higher Education Opportunity Act (Public Law 110-315) (HEOA) was enacted on August 14, 2008, and reauthorizes the Higher Education Act of 1965, as amended (HEA). Â鶹ÊÓƵ Higher Education Opportunity Act of 2008 (HEOA) contains numerous federal reporting and disclosure requirements for information from various administrative areas of higher education institutions.
BSC has created a to provide quick access to this data.
SARA
In the event that a complaint cannot be resolved at the College level, all students can contact the North Dakota University System (NDUS) which is governed by the State Board of Higher Education. Â鶹ÊÓƵ NDUS is also the State Authorization Reciprocity Agreement (SARA) portal agency in North Dakota.
Claire Gunwall
Director of Academic Affairs
600 E Boulevard Ave, Dept. 215
Bismarck, ND 58505-0230
701-328-4140
claire.gunwall@ndus.edu
If a complaint cannot be resolved and an online student resides in a SARA state, they can contact their local state portal agency.
If a complaint cannot be resolved and an online student resides in one of the following non-SARA states, they can contact their local state agency.
Students who have concerns regarding the college's compliance with the , not a specific student complaint, the student may contact Â鶹ÊÓƵ's regional accrediting agency, the North Central Association of Colleges and Schools. For information on this process, please consult . For guidance on filing a complaint, please email.